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Troubleshooting & Support


Tally ERP 9 is simple to self-maintain. However, in the rare instance that you do need assistance with your Tally product, we are committed to providing you with the highest level of customer service.

For your convenience we provide 2 options of support to choose from.

Onsite Support

Occasionally, you might require a visit from our engineer at your office to assist you with your Tally software. We call this Onsite Service.

Partial list of onsite support offerings:

♦ Installation support
♦ Accounting support
♦ Implementation support
♦ Training support
♦ Data migration support
♦ Data Troubleshooting
♦ Tally Clinics and Workshops
♦ Customization support

Offiste Support

Offsite Support is the assistance provided to you at your office via the support centre, telephone, email or chat. We believe that these offsite options will help resolve your concerns in the fastest and most efficient manner.

Offsite Support offerings:

1. Chat
2. E-Mail
3. Telephone